Effective Date: 25.12.2024
At Rota101 Studios, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, including the Story Ship application (“App”), website, and any related platforms or communications. You can also reach our Terms of Service from here.
By accessing or using the App, you agree to the data practices described in this Privacy Policy. If you do not agree to this policy, please refrain from using the App or related services.
We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), the Children’s Online Privacy Protection Act (COPPA), and other local privacy regulations. If you have questions about how we manage your data, you can contact us directly using the details provided at the end of this policy.
This Privacy Policy covers the following:
What information we collect and how we collect it.
How we use your information.
How we share and protect your information.
Your rights regarding your information.
Our practices regarding children’s data.
How to contact us with questions or concerns.
We encourage you to read this Privacy Policy carefully to understand your rights and our obligations. Should you have additional questions, please contact us at rota101studios@gmail.com.
For the purposes of this Privacy Policy, the following terms have the meanings set forth below:
Personal Data: Any information that identifies or can be used to identify an individual, such as name, email address, device information, or IP address.
Processing: Any operation performed on Personal Data, such as collection, storage, use, sharing, or deletion.
Children’s Data: Information collected from users under the age of 13 (or the age of majority in their jurisdiction) that is subject to additional protections under applicable child privacy laws.
Geolocation Data: Data that identifies your approximate or precise location when you use our App or website, provided you have granted permission for such data collection.
Third-Party Service Providers: External companies or individuals that provide services on our behalf, such as analytics, payment processing, or customer support.
Cookies: Small files stored on your device that enable us to recognize you and remember your preferences when using the App or website.
Data Controller: The entity responsible for determining the purposes and means of processing Personal Data. For the Story Ship App, Rota101 Studios is the Data Controller.
Parent or Legal Guardian: A person with the legal authority to act on behalf of a child in matters of privacy and data protection.
You/User: Any individual who accesses or uses the Story Ship App or related services.
These definitions apply throughout this Privacy Policy. If you have questions or need clarification, please contact us at rota101studios@gmail.com.
We collect and process different types of data depending on how you interact with the Story Ship App and related services. These data categories include:
We collect the following information when you voluntarily provide it to us:
Account Information: When you create an account, we collect details such as your name, email address, and password.
Parent or Guardian Consent Details: For accounts involving children under the age of 13 (or the age of majority in your jurisdiction), we may collect the parent or guardian’s name, email address, and verification details.
Feedback and Communication: Information you provide when contacting customer support, submitting feedback, or participating in surveys or promotions.
Story Inputs: If the App allows you to customize or suggest story prompts, any text or input you provide will be collected.
When you use the App, we may automatically collect the following data:
Device Information: Data such as device type, operating system, app version, and unique device identifiers (e.g., device ID, IP address).
Usage Data: Information about your interactions with the App, including pages visited, time spent on pages, features used, and navigation patterns.
Crash and Error Data: Details about technical issues or errors encountered while using the App to help us improve functionality and performance.
With your permission, the App may collect geolocation data to:
Provide region-specific content, such as story recommendations or language options.
Personalize user experiences based on location. You can manage or disable location sharing in your device settings at any time.
For users under the age of 13 (or the applicable age of majority), we collect limited data only after receiving verifiable parental consent:
Parent or Guardian Contact Information: To verify consent and manage account permissions.
Usage Data: General information on how the child interacts with the App, without collecting unnecessary personal details.
In some cases, we may receive information from third-party sources:
Analytics Providers: Aggregated data about app performance and user behavior to help us improve the App.
Payment Processors: Limited details regarding transactions for in-app purchases (e.g., confirmation of payment but not full credit card details).
Authentication Services: If you log in via a third-party provider (e.g., Google or Apple), we may collect basic profile information to set up your account.
We collect this information to:
Provide and improve the App’s functionality and user experience.
Ensure compliance with legal obligations (e.g., child privacy laws).
Customize and enhance the stories, visuals, and other App features.
If you have questions about any of these data categories or wish to review or restrict your data, you may contact us at rota101studios@gmail.com.
We process your personal data based on the following legal grounds, as required under applicable privacy laws, including the General Data Protection Regulation (GDPR) for users in the European Union:
We rely on your explicit consent when:
Collecting personal data for optional features like personalized recommendations or geolocation-based content.
Collecting and processing data from children under 13 (or the age of majority in your jurisdiction) with verifiable parental or guardian consent.
Sending you promotional communications or newsletters.
Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract. This includes:
Providing access to the Story Ship App and its core features.
Managing user accounts, including registration, authentication, and maintenance.
We process personal data when it is required to comply with a legal obligation, such as:
Responding to lawful requests from public authorities.
Retaining records to comply with applicable tax or financial regulations.
Complying with child privacy laws like COPPA (Children’s Online Privacy Protection Act) or GDPR Article 8.
We may process your personal data when it is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms. Examples include:
Improving the App’s functionality and user experience.
Protecting the security of the App and preventing fraud.
Aggregating usage data for analytics to enhance our services.
In exceptional circumstances, we may process your personal data to protect your vital interests or those of another individual. For example: Addressing a security or safety issue that may involve immediate risks.
You have the right to object to processing based on legitimate interests. To do so, or to withdraw your consent for any data processing activities, you can contact us at rota101studios@gmail.com. Note that withdrawing consent may limit your ability to use certain features of the App.
We use cookies, tracking technologies, and similar tools to enhance your experience with the Story Ship App and related services. This section explains how and why we use these technologies and your choices regarding them.
Cookies: Small text files stored on your device that allow us to remember your preferences, track usage patterns, and provide personalized content.
Tracking Technologies: Includes tools like web beacons, pixels, or SDKs (software development kits) embedded in our App or website to gather additional usage data.
We use these technologies for the following purposes:
Essential Operations: To enable the core functionality of the App, such as user authentication and account management.
Performance and Analytics: To understand how users interact with the App and improve functionality, including diagnosing bugs and errors.
Customization: To provide personalized experiences, such as language-based story recommendations or region-specific features.
Security: To detect and prevent fraudulent activities or unauthorized access.
We may use third-party services. These third parties may also place cookies or use similar tracking technologies. Please review their privacy policies for details on their practices. You can find the details in Article 9.
In jurisdictions that require consent (e.g., EU under GDPR), we will request your permission before using non-essential cookies or similar technologies. By continuing to use the App after consenting, you agree to the placement of these cookies.
We may update this section to reflect changes in technology or legal requirements. Changes will be communicated through the App or our website, and your continued use of the App signifies acceptance of these updates.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required to comply with legal, contractual, or regulatory obligations. The specific retention periods depend on the type of data and how it is used:
Account Information
Retained for as long as your account is active and in use.
If you delete your account or request deletion, we will remove your account data within 30 days, unless legal obligations require us to retain certain information.
Children’s Data
Retained only with verifiable parental consent.
Deleted immediately upon parental request unless retention is required by law (e.g., compliance with COPPA or GDPR Article 8).
Usage Data
Aggregated or anonymized data (e.g., analytics) may be retained indefinitely for statistical purposes.
Raw usage data tied to your identity is retained for up to 12 months to improve functionality and address technical issues.
Transaction Data
Retained as required by financial and tax regulations, typically for a minimum of 5 years.
Limited details necessary for processing refunds or disputes may also be retained.
Communication and Feedback
Emails, messages, or feedback you provide are retained for up to 2 years unless you request deletion sooner.
When your data is no longer required for the purposes listed above:
Personal Data will be securely deleted or anonymized, making it impossible to link back to you.
Aggregated, non-identifiable data may be retained for research and development purposes.
In some cases, we may retain your data to:
Comply with legal requirements (e.g., tax or audit purposes).
Resolve disputes or enforce our Terms of Service.
Address fraud prevention and security issues.
You have the right to:
Request deletion of your personal data at any time (subject to Section 6.3 above).
Review the data we hold and request corrections or updates.
Opt out of certain data retention practices, such as usage tracking, via rota101studios@gmail.com.
If your account has been inactive for more than 24 months, we may delete or anonymize your personal data after notifying you by email or within the App.
We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard your information from unauthorized access, misuse, loss, or alteration. While no system can guarantee complete security, we continuously improve our safeguards to meet industry standards.
Encryption
All sensitive data, such as account information, is encrypted during transmission using secure protocols (e.g., HTTPS, SSL/TLS).
Stored data is encrypted where applicable to protect it from unauthorized access.
Access Controls
Only authorized personnel with a legitimate need can access personal data.
Multi-factor authentication and strong password policies are enforced for internal systems.
Regular Monitoring
We regularly monitor our systems for vulnerabilities, breaches, and unauthorized activities.
Automated tools and manual reviews are used to detect potential security threats.
Data Anonymization
Where possible, we anonymize or pseudonymize personal data to reduce the risk of misuse.
Firewalls and Anti-Malware
Our servers are protected by firewalls and regularly updated anti-malware systems to prevent unauthorized access or attacks.
Employee Training
All employees handling personal data are trained on data protection best practices and are bound by confidentiality agreements.
Vendor and Third-Party Assessments
We evaluate and contractually require third-party service providers to meet strict data protection and security standards.
Incident Response Plan
A detailed plan is in place to respond to security incidents, ensuring swift containment, investigation, and resolution. Affected users will be notified promptly in the event of a data breach that poses a significant risk to their rights or freedoms.
While we strive to secure your data, users also play an essential role in maintaining security. You are responsible for:
Keeping your account credentials confidential and using a strong, unique password.
Avoiding sharing sensitive information over insecure channels, such as public Wi-Fi networks.
Reporting any suspected unauthorized access to your account immediately at rota101studios@gmail.com.
In the unlikely event of a data breach:
We will notify affected users promptly and in compliance with applicable laws.
Notifications will include a description of the breach, the types of data involved, and steps users can take to mitigate potential risks.
If required by law, we will also inform relevant data protection authorities.
While we employ industry-leading security measures, no system can guarantee complete security. By using our App, you acknowledge and accept these inherent risks.
As a global service, the Story Ship App may process and transfer your personal data across international borders to locations where we or our service providers operate. This section outlines how we handle such transfers in compliance with applicable data protection laws.
Your personal data may be transferred to and stored on servers located in countries outside your country of residence, including Turkey and other jurisdictions where our service providers are located. These locations may have data protection laws that differ from your local regulations.
We ensure that any transfer of personal data is subject to appropriate safeguards to protect your information, including:
Standard Contractual Clauses (SCCs)
For users in the European Union or the European Economic Area, we use SCCs approved by the European Commission to ensure your data is handled in accordance with GDPR requirements.
Adequacy Decisions
Transfers to countries that have been deemed by the European Commission to provide an adequate level of data protection are conducted without additional safeguards.
Binding Corporate Rules
Where applicable, we may rely on binding corporate rules adopted by our service providers to ensure data security and compliance.
Contractual Obligations
Third-party vendors and service providers are required to comply with our strict data protection and security policies, including safeguarding personal data during transfers.
If you are located in the EU, EEA, or other regions with similar data transfer restrictions, you have the right to:
Request information about the specific safeguards we have in place for your data transfers.
Withdraw consent for the transfer of your personal data, understanding that doing so may limit your access to certain features of the App.
While we implement global standards for data protection, the laws in your country may grant additional rights or impose restrictions on how your data is handled. By using the Story Ship App, you agree to the international transfer of your personal data as described in this policy.
We regularly review and update our data transfer practices to align with changes in applicable laws and regulations. Any significant updates will be communicated through the App or our website.
To provide the Story Ship App and its features, we rely on trusted third-party service providers to perform essential operations. This section explains how we share data with these providers and how they protect your personal information.
We may share your data with the following types of third-party service providers:
Subscription Management (RevenueCat)
We use RevenueCat to manage subscription services, including tracking active subscriptions, billing cycles, and user entitlements.
RevenueCat processes subscription-related data to ensure accurate billing and access to subscription features. For more information, see their privacy policy: https://www.revenuecat.com/privacy.
Crash Analytics (Sentry)
We use Sentry to monitor and diagnose technical issues, such as app crashes or performance bottlenecks.
Sentry collects crash data and system logs to help us improve the App’s stability and functionality. For more details, visit: https://sentry.io/privacy/.
Backend Services (Supabase)
Supabase provides the backend infrastructure for our App, including data storage, authentication, and real-time database features.
Personal data processed by Supabase is limited to what is necessary to support core App functionality. See their privacy policy here: https://supabase.com/privacy.
Payment Processing (Google and Apple)
For in-app purchases, we rely on Google Play and Apple App Store, which handle all payment processing on our behalf.
We do not store your financial information; this data is securely managed by Google and Apple.
Learn more about their respective privacy policies:
Google: https://policies.google.com/privacy
Apple: https://www.apple.com/legal/privacy/
We ensure that third-party providers adhere to strict data protection standards by:
Contractual Safeguards: Requiring all providers to sign agreements that include data protection obligations consistent with applicable privacy laws (e.g., GDPR, COPPA).
Data Minimization: Sharing only the data necessary for the service to function effectively.
Security Measures: Ensuring third parties implement appropriate technical and organizational measures to protect your data.
You have the right to:
Request Information: Ask for details about the specific third parties with whom we share your data.
Opt-Out: Opt-out of sharing your data with certain third-party analytics or tracking providers where supported.
While we make every effort to select reputable providers and ensure their compliance, we cannot guarantee the security or practices of third parties beyond our direct control. By using the App, you acknowledge and accept these limitations.
This Privacy Policy, along with our Terms of Service, constitutes the entire agreement between you and Rota101 Studios regarding the use of your personal data. It supersedes any prior agreements, communications, or understandings related to data protection and privacy.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or App features. Significant changes will be communicated through:
Notifications within the App.
Updates on our website at https://rota101studios.com.
The "Last Updated" date at the top of this document indicates when the policy was last revised. Continued use of the App after any changes signifies your acceptance of the updated policy.
If any provision of this Privacy Policy is found to be invalid or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Turkey, without regard to conflict-of-law principles. If you access the App from a location outside of Turkey, you are responsible for compliance with your local laws.
This Privacy Policy may be translated into multiple languages for convenience. In the event of any discrepancies, the English version shall prevail unless required otherwise by applicable law.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: rota101studios@gmail.com
Postal Address:
Genesis Hukuk
Yeşilbahçe, Lara Cd. Atmaca Sit B Blok No:25 D:1
07160 Muratpaşa/Antalya
Website: https://rota101studios.com
For enhanced control over third-party cookies, various tools and platforms are available:
The Digital Advertising Alliance offers an opt-out portal at http://optout.aboutads.info/.
The Network Advertising Initiative provides an opt-out portal at http://optout.networkadvertising.org/?c=1.
For our European users, you can opt-out of online behavioral advertising provided by the European Interactive Digital Advertising Alliance member organizations at https://www.youronlinechoices.eu/.
You should check your region for specific links.
Furthermore, specific mobile devices might offer settings to manage online advertising preferences. You can also look into the DAA's AppChoices mobile application for more mobile-specific opt-out choices at https://youradchoices.com/appchoices.
We are committed to safeguarding your privacy and ensuring transparency in how your data is handled. At Rota101 Studios, we believe in empowering you to make informed decisions about your personal information. This Privacy Policy has been designed to provide clarity about our data practices, your rights, and the measures we take to protect your data.
If you have any questions, concerns, or feedback regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to us. Your trust and privacy are of utmost importance to us, and we are here to address any concerns promptly.
Thank you for choosing Story Ship. We are dedicated to providing a safe, creative, and enjoyable experience for you and your family.
This Privacy Policy have been organized and developed in collaboration with Genesis Hukuk, a leading legal consultancy specializing in digital platforms and international compliance. Genesis Hukuk has ensured that this document adheres to applicable legal standards and best practices, providing a clear framework for the privacy policy of the Story Ship application. By using the App, you agree to the terms set forth in this document, which have been carefully prepared to protect both users and Rota101 Studios.